Use case / Salons

Manage services, products, and client relationships in one system.

Salons and spas need to balance service delivery, retail sales, and client relationships. DukaFlow keeps everything connected so your team can focus on delivering great experiences.

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Track services, retail sales, and product usage together

Monitor staff commissions and performance

Build stronger client relationships with better history

Salon team working with a client during an appointment

Repeat bookings

62%

Commissions

Tracked

Team planning customer follow-up and retention work

Client note

Color preference saved

Next visit

3 weeks

Client experience

Make every visit feel more personal and consistent.

DukaFlow helps your team remember client preferences and past services so every visit feels more tailored.

Track client history, preferences, and past services

Recommend treatments and products based on past visits

Improve repeat bookings through better follow-up

You build stronger relationships without adding admin work for your team.

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Warehouse associate checking stock with a tablet

Backbar stock

Low

Retail sales

18 today

Product usage and stock

Track products used in services and sold at the front desk.

DukaFlow ensures product usage during services and retail sales are both reflected in inventory.

Track products used during treatments automatically

Monitor retail product sales at the front desk

Maintain accurate stock across service and retail use

You avoid stock surprises and keep both service and retail operations aligned.

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Business team discussing reports and weekly performance

Top stylist

Jane

Commission

KES 18,400

Commissions and staff tracking

Track staff performance and commissions with clarity.

DukaFlow allows you to track commissions based on services and sales so your team is rewarded accurately.

Track commissions for services and product sales

Link performance to individual staff members

Review productivity across team members

You improve transparency and motivate your team with clear performance tracking.

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Analyst reviewing charts and dashboards on a large display

Top service

Hair coloring

Revenue mix

Service + retail

Business performance

Understand what drives revenue across services and products.

DukaFlow gives you visibility into both service and retail performance so you can optimize your offerings.

Track revenue from services and product sales separately

Identify top-performing treatments and products

Adjust pricing and promotions based on real data

You make better decisions about services, pricing, and inventory with clear insights.

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Start Selling with Dukaflow

Run your counter with speed, clarity, and full control.

Fast checkout, real-time inventory visibility, and a system your team can learn quickly and rely on every day.

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