Feature / Customers
Turn one-off buyers into customers your team actually remembers.
Dukaflow keeps customer context connected to every sale so your team can track, group, and engage customers without slowing down checkout. From walk-in buyers to VIP clients, every interaction becomes part of a clearer, more valuable customer profile.
Track every sale and order against a customer profile
Group customers into retail, wholesale, VIP, and more
Reward loyalty automatically without manual tracking
Repeat buyers
41%
Loyalty points
Auto applied
Walk-in sales
Default tracked
Customer linked
92%
Customer tracking
Keep every sale connected to the right customer.
Every transaction, order, and interaction can be tied to a customer so your business always has a clear record of who bought what and when.
Attribute sales and orders directly to customer profiles
Use a default walk-in customer for quick transactions
Capture customer details only when needed without slowing checkout
You get structured customer data without forcing your team to stop and create profiles for every sale.
VIP customers
128 profiles
Wholesale orders
Active
Customer segmentation
Group customers based on how your business actually sells.
Not all customers are the same. Dukaflow lets you organize them into meaningful groups so pricing, service, and reporting can adapt accordingly.
Group customers into groups such as retail, wholesale, VIP, and much more
Apply different pricing or workflows based on customer grouping
Understand performance across different customer segments
You move from treating everyone the same to managing customers in ways that reflect how your business actually operates.
Loyalty points
1,240 pts
Assets tracked
64 items
Retention and tracking
Reward loyalty and track customer-linked assets with ease.
Go beyond basic customer records by tracking loyalty and any assets tied to customers so your business can deliver better service and long-term value.
Automatically award loyalty points based on sales with our Loyalty addon
Track customer-owned assets used in sales and service workflows
Build long-term customer value without manual tracking systems
You create stronger relationships and better retention without adding complexity to your team’s daily workflow.
Start Selling with Dukaflow
Run your counter with speed, clarity, and full control.
Fast checkout, real-time inventory visibility, and a system your team can learn quickly and rely on every day.
